Who we serve
One person. One healthcare journey. Many relationships.
A patient may interact with physicians, health plans, pharmacies, hospitals, specialists and family caregivers, often with little continuity between them.
Hygia provides a relationship layer that can help connect those experiences around the individual.
Payers
Understand the member beyond the claim.
Claims tell a health plan what happened. They rarely explain why. Hygia maintains an ongoing relationship with members and surfaces the understanding, intent and barriers behind the data.
Hygia for PayersProviders
Extend the care relationship beyond the exam room.
A patient may spend 20 minutes with a physician and thousands of hours managing their health outside the practice. That is when the care plan meets real life.
Hygia for ProvidersPatients & Caregivers
Healthcare is complicated. You shouldn't have to navigate it alone.
Gia helps you understand what comes next, keep track of what matters and stay connected to the people responsible for your care.
Hygia for Patients & CaregiversPharmacies
Extend the relationship beyond the prescription.
Dispensing is a moment. Adherence is a relationship. Hygia helps pharmacies stay connected with patients after the prescription is filled.
Hygia for PharmaciesOne layer, four vantage points
The same relationship, seen from different sides.
The patient experiences a familiar presence that remembers what has already happened. The provider gains continuity between visits. The plan gains understanding of what is happening between claims. The pharmacy stays connected after dispensing.
None of them is running a separate programme. They are participating in one persistent relationship with the same person.
- 1Connect
Hygia connects the patient to the organizations and people supporting their healthcare journey.
- 2Engage
Gia maintains an ongoing, natural conversation rather than relying solely on episodic outreach.
- 3Understand
Over time, those interactions can reveal what the person understands, intends to do, is worried about and what may be preventing them from moving forward.
- 4Act
Hygia can help translate that understanding into the appropriate next step, whether that means helping the patient, supporting follow-through, creating a task or bringing the right person into the loop.
- 5Learn
Each interaction adds context to the relationship, allowing future engagement to become more relevant and informed.
Across the entire cycle
Memory and persistent context — the relationship does not restart at each interaction.
Whichever side you are on, the gap is the same.
Healthcare disappears between appointments. Hygia is how the relationship does not.